1. Information We Collect
We collect information you provide directly when placing an order, including your name, email address, shipping address, and payment details. We also collect usage data automatically, such as IP address, browser type, and pages visited.
2. How We Use Your Information
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer support requests
- Improve our website and marketing campaigns
- Comply with legal obligations
3. Cookies & Tracking
We use cookies and similar technologies (including Meta Pixel) to analyze traffic and improve your experience. You may disable cookies in your browser settings at any time. Continued use of the site implies acceptance of this practice.
4. Sharing of Information
We do not sell your personal information. We may share data with trusted third-party service providers (payment processors, shipping carriers, email platforms) solely to operate our business. All partners are required to maintain the confidentiality of your information.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your data at any time by contacting us.
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data. Residents of the European Union (GDPR) and California (CCPA) have additional rights regarding data portability and opt-out of sale. To exercise your rights, contact us at:
Email — joycegumierosuporte@gmail.com
WhatsApp — +55 12 98198-6019
7. Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies independently.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance.
10. Contact
For any privacy-related questions, contact us at joycegumierosuporte@gmail.com or via WhatsApp at +55 12 98198-6019.